Since 2016, Sylhet Ambulance Service has been Commack's trusted partner for non-emergency medical transport — safe stretcher, wheelchair and ambulatory rides for dialysis, discharge, appointments and long-distance transfers.
Every ride is booked, staffed and dispatched from our Commack office. No third-party call centers. No handoffs. Just direct communication with the team behind the wheel.
Every driver is CPR/BLS certified with defensive-driving credentials and a clean DMV record verified annually.
$1M commercial liability, $5M umbrella and medical malpractice riders — copies furnished on request.
Real-time GPS routing keeps our on-time rate above 98% across Nassau and Suffolk Counties.
ADA-compliant lifts, bariatric-rated stretchers and infection-control cleaning between every trip.
Written quotes before every booking. Direct billing to Medicaid, Medicare Advantage and most major insurers.
Founded and personally managed by Helen Willis. When you call, you reach the people who own the company.
Sylhet Ambulance Service was founded in 2016 to fix what our neighbors said was broken about medical transport on Long Island: unpredictable pickup times, unclear pricing, and impersonal service. We started with one vehicle and a promise — treat every rider like family.
Today, our small fleet still serves the same neighborhoods, and Helen Willis still personally reviews every schedule before it goes out.
Curb-to-curb and door-through-door service in a wheelchair-accessible van with a certified attendant.
For patients who cannot sit upright — hospital-grade stretchers with two-person crews trained in safe transfers.
Sedan and minivan rides for patients who walk independently but need reliable, medically-aware transport.
Recurring Mon/Wed/Fri or Tue/Thu/Sat schedules with the same crew and vehicle for continuity of care.
Same-day discharge pickups coordinated directly with case managers at Northwell, Stony Brook and Catholic Health.
Interstate transport up to 500 miles, including facility-to-facility transfers with medical documentation.
"Helen's team has been driving my mother to dialysis three times a week for over two years. They know her by name. They know which chair she prefers. It's family."
"We coordinate discharges from our unit weekly. Sylhet is the only vendor I've never had a complaint about. Punctual, professional, and their paperwork is always clean."
"After my father's stroke I was terrified of moving him. The crew explained every step, kept him warm, and got us to Manhattan safely. Worth every penny."
Based in Commack, we routinely serve Suffolk County, Nassau County, Queens, and the five boroughs. Long-distance runs to Connecticut, New Jersey and Pennsylvania available with 24-hour notice.
Commack, Huntington, Smithtown, Brentwood, Islip, Bay Shore, Patchogue, Riverhead, Southampton and every ZIP between.
Hicksville, Massapequa, Hempstead, Great Neck, Garden City, Long Beach, Mineola and the North Shore.
Queens, Brooklyn, Manhattan, the Bronx and Staten Island — including all major hospital systems.
Speak with a live dispatcher now. Wheelchair, stretcher, ambulatory and long-distance transports scheduled seven days a week.
